Yesterday, I blogged about Singapore. For much of the past 20 years, its airline has been ranked as the best in the world. How do they do they achieve that? In this sixteen-minute video by Sam Chui, the most popular airline blogger in the world, learn some of the answer.

I’ve been fortunate to have flown on Singapore Airlines many times, including one around-the-world (honeymoon) trip, as well as thrice on the world’s longest non-stop flight. I will fly them again anywhere. Watch and learn why.